State Farm® Insurance Agent Chris Dorris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wallace Moorehand
October 13, 2025
5
out of
5
rating by Wallace Moorehand
"Chris Dorris and his staff are the most competent and friendly insurance team you will ever find! They genuinely care about you as an individual and their suggestions are outstanding! You won’t go wrong with them! I strongly recommend them even if their premiums are slightly higher they are worth it!"
We responded:
"We love seeing reviews like this, Wallace! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Pat Char
October 10, 2025
5
out of
5
rating by Pat Char
"They were extremely helpful in obtaining insurance for a rental property - prompt, efficient and very professional."
We responded:
"Thank you, Pat! I'm happy to know that our team was able to assist you efficiently and professionally with your insurance. We appreciate your feedback and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
Melissa Tolbert
October 10, 2025
5
out of
5
rating by Melissa Tolbert
"Very helpful with our cars and home and cheaper she is very nice lady"
We responded:
"Melissa, thank you for your wonderful feedback! I'm happy to know you found our services helpful and affordable for your policies. It's great to hear you had a positive experience with our team. Let us know if there's anything else we can assist you with!"
Brittany Goodman
October 10, 2025
5
out of
5
rating by Brittany Goodman
"Great Experience! Tyler was awesome!"
We responded:
"Thank you, Brittany! I'm happy to hear you had a great experience with Tyler. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. Let us know if there's anything else we can assist you with!"
Marvin Harrell
October 7, 2025
5
out of
5
rating by Marvin Harrell
"The Chris Dorris Agency, I am writing to express my sincere satisfaction with your teams exceptional service. From the moment I arrived, your receptionist ensured I was comfortable and addressed all of my questions. My agent, Joniqua, was incredibly thorough when transferring my contract from another company. She managed to save me nearly $4,000.00 annually on my homeowner's insurance while maintaining the same level of coverage. Her clear explanation of how she achieved these savings was greatly appreciated."
We responded:
"Marvin, thank you for sharing your positive experience! I'm happy to hear that our team, especially Joniqua, provided you with exceptional service and significant savings on your insurance. We strive to make every visit comfortable and informative. If you have any more questions or need assistance, feel free to reach out anytime!"
shannon hammons
September 30, 2025
5
out of
5
rating by shannon hammons
"Someone with no insurance hit my daughter. Called Kathy at Chris Dorris office and she helped us navigate the claim quickly. We got an estimate and had everything settled within 24 hours. Couldn't have had a better experience."
We responded:
"Thank you, Shannon! I'm happy to hear that Kathy was able to assist you and your daughter so efficiently. Our team is committed to providing quick and effective support in situations like these. If you need any more help, feel free to reach out!"
Lindsay Spivey
September 24, 2025
5
out of
5
rating by Lindsay Spivey
"Jacob did a FANTASTIC job answering all my questions, got me a great insurance plan at the best cost with better coverage - 10000/10, absolutely recommend this branch!"
We responded:
"Thank you, Lindsay! I'm happy to hear that Jacob was able to assist you so effectively and find a plan that suits your needs. Your recommendation means a lot to us! If you have any more questions or need further assistance, feel free to reach out anytime."
Jasmine Smith
September 23, 2025
5
out of
5
rating by Jasmine Smith
"Kayla and Joniqua were both wonderful! I called looking for a quote to see what my options were. I had no idea when I called I would receive a wonderful price not only on a life insurance policy, but car insurance as well. That same day, I canceled my policy with my previous carrier and switched to State Farm. Kayla and Joniqua made my transition easy and smooth. They provided me with the best premier customer service. Kayla has even gone as far as to call and check on me and help me with getting my online account set up, as well as my drive safe beacon. I had such a wonderful experience I referred 2 other people I know that same week for quotes. If you’re looking to check out your options for insurance, I highly recommend this agency and the 2 amazing customer service representatives who took great care of me!"
We responded:
"Thank you, Jasmine, for sharing your experience! I'm so happy to hear that Kayla and Joniqua provided such excellent service and made your transition to State Farm seamless. It's great to know they went above and beyond to assist you with your account setup and drive safe beacon. Your referrals mean a lot to us, and we're grateful for your trust. Let us know if there's anything else we can do for you!"
Gary Self
September 19, 2025
5
out of
5
rating by Gary Self
"We have been doing business with Chris Dorris and his company for almost 30 years. Great people providing great service! Hope AI never takes the place of your people😇"
We responded:
"Gary, thank you for your wonderful feedback! I'm so happy to know that you've been satisfied with our service for nearly 30 years. Our team is dedicated to providing the personal touch that only people can offer. Let us know if there's anything else we can do for you!"
michanne hill
September 16, 2025
5
out of
5
rating by michanne hill
"I absolutely trust my State Farm team! These guys are the best at what they do! Sheri knows how to get things done!"
We responded:
"Thank you, Michanne! I'm happy to hear that you have such confidence in our team. Sheri and the rest of us are dedicated to providing the best service possible. Let us know if there's anything else we can do for you!"
Lassie Mears
August 28, 2025
5
out of
5
rating by Lassie Mears
"Great experience"
We responded:
"Thank you, Lassie! I'm happy you had a great experience with us. If you need anything else, feel free to reach out!"
Elise Keener
August 28, 2025
5
out of
5
rating by Elise Keener
"Everyone is real helpful and polite."
We responded:
"Thank you, Elise! I'm happy to know that you found our team helpful and polite. We strive to provide the best service possible. Let us know if there's anything else we can assist you with!"
Andrea M
August 28, 2025
5
out of
5
rating by Andrea M
"Allstate wouldn't cover my new vehicle with a rebuilt title. State Farm did, with full coverage, better insurance on my home, at a better price."
We responded:
"Andrea, thank you for sharing your experience! I'm happy that we could offer you full coverage and better insurance at a great price. If you have any more questions or need assistance, feel free to reach out anytime!"
Ro'Berta Anderson
August 15, 2025
5
out of
5
rating by Ro'Berta Anderson
"They listen and get things in perspective for you. Thanks Lisa for always being there for me"
We responded:
"Thank you, Ro'Berta, for sharing your experience! I'm happy to know that our team was able to provide you with the perspective you needed. If there's anything else we can assist you with, feel free to reach out!"
monika slusher
August 12, 2025
5
out of
5
rating by monika slusher
"I loved working with Lisa Davis. She took care of my son's then me. Thank u"
We responded:
"Thank you, Monika! I'm happy to hear that Lisa provided such excellent service for both you and your son. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
Devereau Racasi
July 31, 2025
5
out of
5
rating by Devereau Racasi
"Each exchange has been professional and courteous. Lisa is great. I felt the extra mileage type of support from her. The ladies that answer and transfer calls are always top tier."
We responded:
"Thank you, Devereau, for sharing your experience! I'm happy to know that our interactions have been both professional and courteous. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
Patti Rogers
July 4, 2025
5
out of
5
rating by Patti Rogers
"Chris Dorris’ State Farm team provides excellent service. Lauren recently resolved an issue with a new vehicle on our policy which was uncovered while I was at the DMV. Within minutes she had the error corrected and I was able to complete the tag and registration process. Sheri has also been a wonderful resource for many insurance needs and changes to our policies. I am so grateful for the ease of doing business the office representatives and appreciate having consistently great interactions."
We responded:
"Thank you for your review, Patti! I'm happy to hear that Lauren and Sheri have been so helpful with your insurance needs. It's great to know that our team could quickly resolve the issue with your new vehicle at the DMV. We appreciate your kind words and are always here to make your experience as smooth as possible. Let us know if there's anything else we can assist you with!"
Stephen Miller
July 3, 2025
5
out of
5
rating by Stephen Miller
"After waiting in a long line to register my car, I realized I hadn’t updated my car insurance. I texted Lauren the situation, and within 7 minutes, she had added coverage and sent me my id card, which I immediately used to show proof of insurance. I was blown away at the service, availability, attention to detail, and quickness to deliver what I needed. It saved me another trip and waiting in a long line again. Thanks, Lauren!"
We responded:
"Thank you, Stephen, for sharing your experience! I'm happy to hear that Lauren was able to assist you so efficiently and save you from another long wait. Our team is committed to providing prompt and attentive service, and it's great to know we could meet your needs. If there's anything else we can do for you, just let us know!"
Jason Beam
July 1, 2025
1
out of
5
rating by Jason Beam
"Had my mom calling for the last 2 months just to simply get id cards she never received and get the declaration page to even see what's she being charged for , now in process of searching for a new insurance provider after 4 years with these people . Waste of time avoid them and if the assistant just take a message do not look for your message to be passed up but threw away obviously, had to end up calling corporate and filing a complaint which will probably do nothing ...wish I could give zero stars day time thieves.."
We responded:
"Jason I looked in our records for someone with the last name Beam. We have no account in our agency of “Beam” that would be your account. (Or Mothers) Do you have the right agency? Would you kindly remove your misplaced review. Thank you, Chris"
Wes Franks
July 1, 2025
5
out of
5
rating by Wes Franks
"Great service and easy to work with. Lisa Davis is my rep and she is always thorough and responds within minutes."
We responded:
"Thank you, Wes! I'm happy to hear that you find our service great and easy to work with. Lisa is indeed a valuable part of our team, and I'm glad she provides you with thorough and prompt assistance. If you ever need anything else, feel free to reach out!"
Tim Richardson
July 1, 2025
5
out of
5
rating by Tim Richardson
"Always great service !!"
We responded:
"Thank you, Tim! I'm happy to know you consistently receive great service from our office. We’re here to help with any insurance needs you might have!"
William Brown
June 27, 2025
5
out of
5
rating by William Brown
"Always highly responsive to any needs. Have all policies with Chris Doris and had started with his dad Joe 46 years ago. Highly recommend."
We responded:
"Thank you, William! I'm happy to know that you've had such a long-standing relationship with our office. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Ronald Sereika
June 27, 2025
5
out of
5
rating by Ronald Sereika
"Sheryl was awesome as always - very polite, knew the subject matter and got me the answer I needed"
We responded:
"Thank you for your review, Ronald! I'm happy to hear that Sheryl provided you with the answers you needed and delivered such great service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
Rob Tibbs
June 25, 2025
5
out of
5
rating by Rob Tibbs
"Karrie and the staff at Chris Dorris are amazing. They are so friendly, quick to respond and so helpful. Highly recommend!"
We responded:
"Thank you for your review, Rob! I'm happy to hear that Karrie and the team provided you with such friendly and helpful service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Michael Melton
June 24, 2025
5
out of
5
rating by Michael Melton
"On May 30, 2025 I decided to change my homeowner’s and auto insurance and contacted a local State Farm Agency to discussz this. I was immediately transferred to an agent. Joniqua McCluskey who invited me to come into their office. Within an hour my house and auto were covered and my policies with USAA were canceled. These new policies provide significantly more coverage and at a better price. And Joniqua is an incredible agent, knowledgeable and nice. Who could ask for more?"
We responded:
"Thank you for your review, Michael! I'm happy to hear that Joniqua was able to assist you so efficiently and provide you with better coverage at a great price. We’re grateful for your trust in us and are always here to help with any questions or future needs. Let us know if we can assist with anything else!"