Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jim Rice

Jim Rice

May 12, 2025

5  out of  5
rating by Jim Rice
"Karrie Johnson is absolutely a delight to work with. They make it so easy!!"
We responded:
"Thank you, Jim! I'm glad to hear that Karrie has made your experience enjoyable and straightforward. We're grateful to have her as part of our team. If you need any assistance in the future, feel free to reach out!"
Profile photo of Arlin Ruby

Arlin Ruby

May 10, 2025

5  out of  5
rating by Arlin Ruby
"Lisa was so helpful, professional and easy to deal with. If you haven’t had a good experience dealing with insurance agents, you’re in for a very enjoyable experience if you deal with Lisa at State Farm Insurance ( Chris Dorris Agency) my new insurance agent!"
We responded:
"Thank you, Arlin, for sharing your experience! I'm happy to hear that Lisa made your interaction smooth and enjoyable. We appreciate your trust in us and are here to assist with any insurance needs you may have. Don't hesitate to reach out if you need anything in the future!"
Profile photo of Mickey Green

Mickey Green

May 7, 2025

5  out of  5
rating by Mickey Green
"Service at it's vert best!!"
We responded:
"Thank you, Mickey, for your wonderful feedback! I'm happy to know that you found our service to be top-notch."
Profile photo of Kaylee Romano

Kaylee Romano

May 7, 2025

5  out of  5
rating by Kaylee Romano
"I had a great experience working with Collin for my insurance. He made the entire process easy to understand, was patient with my questions, and helped me find the best coverage for my needs at a competitive price. I appreciated his professionalism and responsiveness throughout. Highly recommend if you’re looking for someone knowledgeable and trustworthy in the insurance space!"
We responded:
"Thank you, Kaylee, for sharing your experience! I'm glad to hear that Collin made the process easy and helped you find the right coverage. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Gracie Creasy

Gracie Creasy

May 5, 2025

5  out of  5
rating by Gracie Creasy
"I always deal with concerns and insurance with Lisa who is I understand a high up assistant to Chris Doris the agency owner. She is absolutely amazing and if this office didn't have someone like her I would probably shop insurance."
We responded:
"Thank you, Gracie, for sharing your experience! I'm happy to hear that Lisa has been such a valuable part of your interactions with our office. Her dedication and expertise truly make a difference. If you ever have more questions or need assistance, we're here to help!"
Profile photo of Don Nixon

Don Nixon

April 30, 2025

5  out of  5
rating by Don Nixon
"Lisa not only offered me better rates but was very pleasant to deal with as well. I highly recommend her!!"
We responded:
"Thank you, Don! I'm glad to hear that Lisa was able to provide you with better rates and a pleasant experience. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Cole Oswell

Cole Oswell

April 11, 2025

5  out of  5
rating by Cole Oswell
"Collin Whitley was such a help getting setup, recommending to anyone I can!"
We responded:
"Thank you, Cole, for sharing your experience! I'm happy to hear that Collin was able to assist you effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Doyle Newby

Doyle Newby

April 7, 2025

5  out of  5
rating by Doyle Newby
"Never talked to the agent that earns commission on insurance. Not saying that is bad. Jonique that did the work is wonderful. Will review after renewal. Would recommend agency."
We responded:
"Hi, Doyle. Thank you for sharing that Jonique was able to assist you and make a positive impression. She works hard to ensure everything is taken care of for our clients, and it's great to know that her efforts stood out. Thanks again for choosing us, and we look forward to continuing to support you."
Profile photo of Kelly Barnes

Kelly Barnes

April 4, 2025

5  out of  5
rating by Kelly Barnes
"Lauren was awesome! She helped us save a ton of money each month. We even bought extra insurance because we saved so much! Awesome experience!"
We responded:
"Thank you, Kelly, for sharing your experience! I'm so happy to hear that Lauren was able to assist you in saving money each month. It's fantastic that you even decided to purchase additional insurance with those savings. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Buddy Kittrell

Buddy Kittrell

March 31, 2025

5  out of  5
rating by Buddy Kittrell
"Great and easy experience"
We responded:
"Thank you, Buddy, for sharing your positive experience! I'm glad to know that everything went smoothly for you. If you have any questions or need further assistance, feel free to reach out."
Profile photo of Nate Bogdan

Nate Bogdan

March 27, 2025

1  out of  5
rating by Nate Bogdan
"I have been with State Farm for 15 years; home/autos (4 vehicles); never filed a claim in that time. I just filed a claim; have significant hail/wind damage to all sectors of the roof and went through their claim process. My claim was DENIED. I do not recommend State Farm insurance company. When I’m need they are not there to assist."
We responded:
"Hi Nate, We’re sorry to hear you were disappointed with your recent claims experience. We appreciate your 15 years with State Farm and understand how frustrating insurance claims can sometimes be. After reviewing your claim, we found that the damage was covered, but the estimated repair cost fell below your policy’s deductible, which is why no payment was issued. We always strive to support our policyholders, and we’d be happy to go over the details with you to address any concerns. Please feel free to reach out to our office so we can discuss this further. "
Profile photo of Leslie Taylor

Leslie Taylor

March 27, 2025

5  out of  5
rating by Leslie Taylor
"Kayla Hester was very helpful and sweet she answered every question I had and very attentive thank you Kayla !!!!"
We responded:
"Thank you, Leslie, for your wonderful feedback! I'm glad to hear that Kayla was able to assist you with such care and attention. We appreciate your kind words and are here for any further questions or needs you may have."
Profile photo of Will Smith

Will Smith

March 26, 2025

5  out of  5
rating by Will Smith
"Professional experience every time. Lauren assisted me today and I’m very pleased with her service. 5 Stars …"
We responded:
"Thank you, Will, for sharing your experience! I'm happy to know that Lauren provided you with such excellent service. We appreciate your feedback and are here to help with any other insurance needs or questions you might have."
Profile photo of Joe Daniel

Joe Daniel

March 24, 2025

5  out of  5
rating by Joe Daniel
"Joniqua McCluskey, at Chris Dorris State Farm agency, recently made my experience in dealing with a car insurance so simple. She was extremely helpful and took care of all the details and helped make the whole process easy and pleasant. I can't thank her enough for herr attention to detail and overall customer service. If you are not using Chris Dorris, you need to, for car insurance, and any other insurance needs you might have for your family or home."
We responded:
"Joe, thank you for your wonderful review. I'm glad Joniqua and the team could make your auto insurance claim process simple and pleasant. Your recommendation means a lot to us. If you need any further assistance with your insurance needs, we're here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Profile photo of Leah Daggett

Leah Daggett

March 24, 2025

5  out of  5
rating by Leah Daggett
"I have used Chris Dorris as my agent since moving back to AL 25 years ago. He and his office staff are very knowledgeable and responsive to all of my many questions and requests (big thanks for your patience Karrie and Lisa!). They often proactively reach out to me with discounts and different ways to save money while still providing comprehensive coverage for all the possible "worst case scenarios". I sleep better knowing State Farm is on my team. I would give them all six stars if that was an option!"
We responded:
"Thank you, Leah, for your wonderful feedback! I'm so happy to know that you feel secure with our services. Karrie and Lisa will be delighted to hear your kind words about their patience and dedication. It's great to know that our proactive approach to finding your coverage has been beneficial for you. We're always here to help with any questions you may have!"
Profile photo of Stephanie McClinton

Stephanie McClinton

March 20, 2025

5  out of  5
rating by Stephanie McClinton
"Joniqua McCluskey was absolutely fantastic! She completed a 1.5 hour review with me, and I now have complete peace of mind! She also saved me money while increasing my coverage! I 110% recommend her and all associates with Chris Dorris’ agency - they are the BEST!!"
We responded:
"Thank you, Stephanie, for your wonderful feedback! I'm delighted to hear that Joniqua provided you with such a thorough review and helped you find peace of mind. It's great to know she was able to enhance your coverage while saving you money. We truly appreciate your recommendation and are here for any future needs or questions you might have!"
Profile photo of Jessica Taylor

Jessica Taylor

March 19, 2025

5  out of  5
rating by Jessica Taylor
"Amazing customer service!"
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm happy to know that you had an amazing experience with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Chase Stephens

Chase Stephens

March 18, 2025

5  out of  5
rating by Chase Stephens
"Ms Lisa Davis has always been a tremendous help in taking care of our families needs. She is always attentive, responsive, and reliable. Lisa is a great representative of The Chris Dorris-State Farm Insurance Agency!"
We responded:
"Thank you, Chase, for sharing your experience! I'm happy to hear that Lisa has been attentive and reliable in meeting your family's needs. Her dedication truly reflects the values we strive for. If you ever need further assistance, please don't hesitate to reach out!"
Profile photo of Tracy Fitzgerald

Tracy Fitzgerald

March 14, 2025

5  out of  5
rating by Tracy Fitzgerald
"Hello, I just wanted to say how much we appreciate Lisa as our "go to" person at Chris' office. Every time we need something (especially in a hurry), Lisa comes through with flying colors. She is always so pleasant to deal with and she is extremely efficient when dealing with requests!! We appreciate the great customer service!!"
We responded:
"Thank you, Tracy, for your wonderful feedback! I'm delighted to hear that Lisa has been such a reliable and efficient support for you. Her dedication to providing excellent service is truly appreciated. If you ever need further assistance, please don't hesitate to reach out to our office. We're here to help!"
Profile photo of chad hughey

chad hughey

March 13, 2025

5  out of  5
rating by chad hughey
"Chris Dorris and his entire staff are true professionals and go the extra mile to take care of all your needs! I've known Chris for over 30+ years and can honestly say I don't know where I would be without his help over the years!"
We responded:
"Thank you so much, Chad, for your kind words! I'm really happy to hear that our team has been able to support you for over 30 years. We're proud to be part of your journey and look forward to working together in the future!"
Profile photo of Dale Crear

Dale Crear

March 12, 2025

4  out of  5
rating by Dale Crear
"Always punctual at returning calls and answering my abundant questions"
We responded:
"Thank you, Dale, for your feedback! I'm glad to know that our prompt responses and thorough answers to your questions have been helpful. If there's anything more we can do to enhance your experience, please feel free to reach out. We're here to assist with any future needs or inquiries you may have."
Profile photo of madyson carroll

madyson carroll

March 10, 2025

5  out of  5
rating by madyson carroll
"Joniqua and Jacob are so helpful to answer any questions or concerns that i have! Nothing but 2 thumbs up"
We responded:
"Thank you, Madyson, for your wonderful feedback! I'm glad to know that Joniqua and Jacob have been so helpful in addressing your questions and concerns. Your support means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of krishaun davis

krishaun davis

March 7, 2025

5  out of  5
rating by krishaun davis
"I love Lisa Davis at this office! She is wonderful and knowledgeable about the products they offer!"
We responded:
"Thank you, Krishaun, for your wonderful feedback! I'm happy to know that Lisa has been so helpful and knowledgeable about our products. We're grateful to have her as part of our team. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of lori krauss

lori krauss

March 4, 2025

5  out of  5
rating by lori krauss
"Love these guys!!! And Connie at the Fri t who answers the phone is above amazing!!!! She's the best at being helpful! They are lucky to have her. Kathy and Jonica also!!!!! So appreciate you all"
We responded:
"Thank you so much, Lori! We're so happy you love our team! Connie, Kathy, and Jonica are truly exceptional, and we're grateful to have them with us. Your appreciation means a lot, and we're here for any of your insurance needs. Feel free to reach out anytime!"
Profile photo of Adriana Moody

Adriana Moody

March 4, 2025

5  out of  5
rating by Adriana Moody
"Very friendly people who do their best to give the best bang for your buck!"
We responded:
"Thank you, Adriana, for your wonderful feedback! I'm happy to know that our team made a positive impression and helped you find value in your insurance needs. If you ever have questions or need assistance, feel free to reach out. We're here to help!"