State Farm® Insurance Agent Chris Dorris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
dana crain
November 18, 2024
5
out of
5
rating by dana crain
"Lisa is the best! My family appreciates her as well as all the staff! Lisa is always friendly and promptly assistances us with all of our insurance needs! Thank you, Dana Crain"
We responded:
"Lisa is fantastic! We're grateful for your kind words and are happy to know that she and the rest of our team have been able to assist you and your family with your insurance needs. Your appreciation means a lot to us. If you need anything else, we're here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Myra Moore
November 4, 2024
5
out of
5
rating by Myra Moore
"I have been with this agency for many years. The staff is great and very professional and understanding even when I wasn't (because I didn't understand some things)."
We responded:
"Myra, thank you so much for your kind words and for being with us for so many years! I'm happy to hear that our team has been professional and understanding, especially during times when things were unclear. We always strive to provide the best service and support to our customers. If you ever have any more questions or need assistance, please don't hesitate to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
M M
October 31, 2024
5
out of
5
rating by M M
"The office staff is very kind and helpful with any issues that we have had. Chris Dorris is very supportive in our community and gives back often to help those in need."
We responded:
"Thank you, M, for your wonderful review! I'm glad to hear that our office staff has been kind and helpful with your issues. It's also heartening to know that our efforts to support the community are appreciated. We always strive to give back and make a positive impact. If you ever need further assistance, don't hesitate to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Joe Somebody
October 31, 2024
5
out of
5
rating by Joe Somebody
"Wonderfully service with a knowledgeable customer friendly environment...highly recommended."
We responded:
"Joe, thank you for your kind words! I'm happy to know you found our service knowledgeable and customer-friendly. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Desiree Perkins
October 24, 2024
5
out of
5
rating by Desiree Perkins
"I've done business with this firm for 4 years now and I have no complaints at all! Everyone has always been so kind, patient and helpful no matter what I needed help with. Joniqua is the absolute best and I would recommend anyone to her and to this location for all things insurance. I'm extremely grateful to have had such a pleasant experience with everyone here, but especially with Joniqua! If you're looking for insurance coverage, this is definitely the place to go!"
We responded:
"Desiree, thank you for your wonderful review and for being with us for the past four years! I'm glad to know that our team has consistently provided you with kind, patient, and helpful service. Joniqua truly is exceptional, and we're grateful to have her on our team. Your recommendation means a lot to us. If you ever need anything in the future, we're here to help! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Doug Dodson
October 19, 2024
5
out of
5
rating by Doug Dodson
"We moved to Alabama from Georgia a couple of months ago. There were hundreds of changes and things to do. Our furniture was in storage and we had to rent for a month before closing. The only easy thing was changing insurance agents. We met with Chris and Lisa and gave them our information and they handled everything and stayed in contact with us through all the changes. They did a great job!"
We responded:
"Doug, thank you for sharing your experience! Moving states can be quite a challenge, and I'm glad we could make the insurance transition smooth for you. Chris and Lisa are indeed dedicated to ensuring everything goes seamlessly, and it's wonderful to know they kept you informed throughout the process. If you need any further assistance, don't hesitate to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Robert Barnes
October 15, 2024
5
out of
5
rating by Robert Barnes
"Karrie and Lisa are phenomenal to work with. They work diligently to deliver policy documents in a timely manner, and update coverage quickly. 100% recommend them for your insurance needs."
We responded:
"Robert, thank you for your fantastic review! I'm glad to hear that Karrie and Lisa have been so diligent and efficient in handling your policy documents and coverage updates. Your recommendation means a lot to us. If you ever need further assistance, our office is here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Tonia Smith
October 15, 2024
5
out of
5
rating by Tonia Smith
"I've been with the father of Chris for years. My experience with State Farm is very good. But lately l had a bad experience with another Insurance company ,just because I wanted to lower my payments. But things went pretty bad. I got upset with the other company ,cancel my Insurance and call Chis ,someone I can trust and now I'm happy to be back."
We responded:
"Tonia, thank you for sharing your experience! I'm glad you decided to come back to us after your experience with the other company. It's wonderful to know that you trust our office and are happy with our service. If you ever need anything or have any questions, we're always here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Michael dukes
October 14, 2024
5
out of
5
rating by Michael dukes
"Lisa and Karrie are the best.Thanks for all the help."
We responded:
"Michael, thank you for your kind words! I'm happy to hear that Lisa and Karrie were able to assist you so well. We're grateful to have them on our team. If you need any further assistance, don't hesitate to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
donna chmielarski
September 27, 2024
5
out of
5
rating by donna chmielarski
"Chris is the consummate professional. He takes time to listen and answer all questions. He is an asset the the State Farm Family. I would recommend him anytime."
We responded:
"Donna, thank you for your wonderful review! I'm glad to know that you appreciate the time and effort we put into answering your questions. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Becca Bell
September 5, 2024
5
out of
5
rating by Becca Bell
"Chris and his wife Jan truly care about people, integrity and communication. These are the kind of people I want and trust to protect my assets and well being!"
We responded:
"Becca, thank you for your wonderful review! I'm glad to know that Jan and I can help protect your assets and well-being. We truly value integrity and communication in our work. If you ever need anything, don't hesitate to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Lauren Berzette
August 29, 2024
5
out of
5
rating by Lauren Berzette
"My family and I have been with Chris Dorris State Farm for years, and we’ve consistently received outstanding service. Whether reaching out by phone or email, their response is always prompt. The team provides excellent customer service, and they are always willing to answer any questions or assist in any way they can. Without a doubt, they are the best State Farm team around!"
We responded:
"Lauren, thank you for your kind words and for being a loyal customer for years. I'm glad our team has consistently provided you with prompt and excellent customer service. We're always here to assist with any questions or needs you may have. Your support means a lot to us! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Joe Daniel
August 29, 2024
5
out of
5
rating by Joe Daniel
"Joniqua McCluskey and team at Chris Dorris State Farm agency recently made our experience in dealing with a car insurance claim so simple. They were extremely helpful and took care of all the details and helped make the whole process easy and pleasant. I can't thank them enough for their attention to detail and overall customer service. If you are not using Chris Dorris, you need to, for car insurance, and any other insurance needs you might have for your family or home."
We responded:
"Joe, thank you for your wonderful review. I'm glad Joniqua and the team could make your auto insurance claim process simple and pleasant. Your recommendation means a lot to us. If you need any further assistance with your insurance needs, we're here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Babs Knowles
August 21, 2024
5
out of
5
rating by Babs Knowles
"Chris, Joniqua, and all the staff at Chris Dorris' State Farm Agency are deserving of 10 stars, not just 5. They are quick to respond when I have a question or concern. They are knowledgable, professional, kind, and efficient, looking out for my best interests and helping me navigate coverage and policy decisions in manner that is informative but not pushy. I have been a client here since 2003 and will not go anywhere else! Chris and his staff really are Good Neighbors."
We responded:
"Babs, thank you so much for your kind words and for being a loyal customer since 2003. I'm glad to know that our team, including Joniqua, has been able to assist you effectively and professionally. We always strive to be responsive, knowledgeable, and supportive in helping you with your coverage and policy decisions. Your satisfaction and trust mean a lot to us. If you ever have any questions or need further assistance, we're here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
dana faucette
August 21, 2024
5
out of
5
rating by dana faucette
"So far it has been a great experience. I just switched over to state farm from progressive. I have only dealt with Ms. Lisa Davis and she has been extremely helpful."
We responded:
"Dana, thank you for your positive review! I'm glad to hear that switching to State Farm has been a great experience for you. Lisa is indeed a valuable member of our team, and I'm happy she has been extremely helpful. If you need any further assistance, our office is here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Robin Kumar
August 17, 2024
5
out of
5
rating by Robin Kumar
"Thank you Joniqua and Chris Dorris State form for understanding our requirements and making it simple. You guys are the best!"
We responded:
"Hey Robin, Thanks for the awesome review! I'm glad Joniqua and our team could understand your requirements and make things simple for you. We're always here if you need anything else. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Scott Derryberry
August 16, 2024
5
out of
5
rating by Scott Derryberry
"My well being is always priority one. The best agency ever. Chris has been my agent since the mid nineties."
We responded:
"Hey Scott, Thanks a lot for your kind words and for being with us since the mid-nineties. I'm glad to know that your well-being is always a priority for you. If you ever need anything, feel free to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Patrick Ryce, Sr.
August 15, 2024
5
out of
5
rating by Patrick Ryce, Sr.
"While we have had our auto, home, etc coverage with State Farm via Chris Dorris for many years, Only in recent months have we worked with Kathy. She has been a tremendous help in dealing with our claims. We do appreciate her."
We responded:
"Hey Patrick, Thanks for the awesome review! I'm glad Kathy has been such a tremendous help with your claims. We appreciate your long-term trust in us for your auto and home coverage. If you need anything else, we're here for you. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Kelly Douglass
August 15, 2024
5
out of
5
rating by Kelly Douglass
"I have always had wonderful customer service from Chris Dorris’ office no matter who I am speaking with about any matter I am need assistance. Karrie was extremely fast and helpful getting me an updated declaration page for my home owners policy."
We responded:
"Hey Kelly, Thanks for the awesome review! I'm glad you've had great experiences with our office. Karrie will be happy to know she could help you quickly with your updated declaration page. We're here for any future needs or questions you might have. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Freddie Tezak
August 15, 2024
5
out of
5
rating by Freddie Tezak
"Karrie has been amazing! Her assistance with all of my insurance needs has made my move much easier. Thank you, Karrie!"
We responded:
"Thanks, Freddie, for the awesome review! I'm glad Karrie could make your move easier by helping with your insurance needs. If you need anything else, we're here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Rickwood Chevron
August 10, 2024
5
out of
5
rating by Rickwood Chevron
"Excellent customer service like always. Been with Chris for the last 20 years. Thank you Chris Dorris, State Farm Insurance for taking care of our Insurance Needs. 👍👍"
We responded:
"Hey Rickwood, Thanks a ton for the awesome review! We're so happy to have been able to take care of your insurance needs for the past 20 years. Your trust and loyalty mean a lot to us. If you ever need anything, just give us a shout! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Carolyn Hall
August 2, 2024
5
out of
5
rating by Carolyn Hall
"What an awesome experience we had with The office manager Joniqua!! I am a long time customer of State Farm … specifically the Chris Dorris office!! As a senior it is import that my agent is patient , kind, and informative!! I received everything I needed at my last visit with the best agent in Alabama Joniqua Mc Cluskey!!"
We responded:
"Hi Carolyn! Thanks so much for your wonderful review! I'm really happy to hear that Joniqua provided you with the patience, kindness, and information you needed. It's great to know that as a long-time customer, you had an awesome experience with our office. If you ever need anything else, we're always here to help! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Whitney Evans
August 2, 2024
5
out of
5
rating by Whitney Evans
"Joniqua Mccluskey is amazing, very knowledgeable and helpful. She takes her time with her clients and is empathetic with questions and concerns. We appreciate Chris Doris State Farm."
We responded:
"Hey Whitney! Thanks so much for your awesome review! We're really happy to hear that Joniqua was able to help you out and provide such great service. We appreciate your kind words and are always here for any questions or concerns you might have in the future. Thanks for choosing our office! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Lori Westhoven
August 2, 2024
5
out of
5
rating by Lori Westhoven
"Great agency very knowledgeable and always helpful"
We responded:
"Hi Lori! Thanks a bunch for the awesome review! I'm so glad you find our agency knowledgeable and helpful. We're always here for you! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Viva Hewett
July 29, 2024
5
out of
5
rating by Viva Hewett
"Chris was very attentive to my needs of lowering my car insurance rate. He was very professional and courteous giving me all the information I needed to make a smart decision of swapping insurance companies. If you need a great insurance agent that will help you save money, call Chris Dorris."
We responded:
"Hey Viva, Thanks a bunch for your awesome review! I'm really glad I could help you lower your car insurance rate and provide all the info you needed. If you ever need anything else or have more questions, feel free to reach out anytime! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"