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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Becca Bell

Becca Bell

September 5, 2024

5  out of  5
rating by Becca Bell
"Chris and his wife Jan truly care about people, integrity and communication. These are the kind of people I want and trust to protect my assets and well being!"
We responded:
"Becca, thank you for your wonderful review! I'm glad to know that Jan and I can help protect your assets and well-being. We truly value integrity and communication in our work. If you ever need anything, don't hesitate to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Lauren Berzette

August 29, 2024

5  out of  5
rating by Lauren Berzette
"My family and I have been with Chris Dorris State Farm for years, and we’ve consistently received outstanding service. Whether reaching out by phone or email, their response is always prompt. The team provides excellent customer service, and they are always willing to answer any questions or assist in any way they can. Without a doubt, they are the best State Farm team around!"
We responded:
"Lauren, thank you for your kind words and for being a loyal customer for years. I'm glad our team has consistently provided you with prompt and excellent customer service. We're always here to assist with any questions or needs you may have. Your support means a lot to us! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Joe Daniel

August 29, 2024

5  out of  5
rating by Joe Daniel
"Joniqua McCluskey and team at Chris Dorris State Farm agency recently made our experience in dealing with a car insurance claim so simple. They were extremely helpful and took care of all the details and helped make the whole process easy and pleasant. I can't thank them enough for their attention to detail and overall customer service. If you are not using Chris Dorris, you need to, for car insurance, and any other insurance needs you might have for your family or home."
We responded:
"Joe, thank you for your wonderful review. I'm glad Joniqua and the team could make your auto insurance claim process simple and pleasant. Your recommendation means a lot to us. If you need any further assistance with your insurance needs, we're here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Babs Knowles

August 21, 2024

5  out of  5
rating by Babs Knowles
"Chris, Joniqua, and all the staff at Chris Dorris' State Farm Agency are deserving of 10 stars, not just 5. They are quick to respond when I have a question or concern. They are knowledgable, professional, kind, and efficient, looking out for my best interests and helping me navigate coverage and policy decisions in manner that is informative but not pushy. I have been a client here since 2003 and will not go anywhere else! Chris and his staff really are Good Neighbors."
We responded:
"Babs, thank you so much for your kind words and for being a loyal customer since 2003. I'm glad to know that our team, including Joniqua, has been able to assist you effectively and professionally. We always strive to be responsive, knowledgeable, and supportive in helping you with your coverage and policy decisions. Your satisfaction and trust mean a lot to us. If you ever have any questions or need further assistance, we're here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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dana faucette

August 21, 2024

5  out of  5
rating by dana faucette
"So far it has been a great experience. I just switched over to state farm from progressive. I have only dealt with Ms. Lisa Davis and she has been extremely helpful."
We responded:
"Dana, thank you for your positive review! I'm glad to hear that switching to State Farm has been a great experience for you. Lisa is indeed a valuable member of our team, and I'm happy she has been extremely helpful. If you need any further assistance, our office is here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Robin Kumar

August 17, 2024

5  out of  5
rating by Robin Kumar
"Thank you Joniqua and Chris Dorris State form for understanding our requirements and making it simple. You guys are the best!"
We responded:
"Hey Robin, Thanks for the awesome review! I'm glad Joniqua and our team could understand your requirements and make things simple for you. We're always here if you need anything else. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Scott Derryberry

August 16, 2024

5  out of  5
rating by Scott Derryberry
"My well being is always priority one. The best agency ever. Chris has been my agent since the mid nineties."
We responded:
"Hey Scott, Thanks a lot for your kind words and for being with us since the mid-nineties. I'm glad to know that your well-being is always a priority for you. If you ever need anything, feel free to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Patrick Ryce, Sr.

August 15, 2024

5  out of  5
rating by Patrick Ryce, Sr.
"While we have had our auto, home, etc coverage with State Farm via Chris Dorris for many years, Only in recent months have we worked with Kathy. She has been a tremendous help in dealing with our claims. We do appreciate her."
We responded:
"Hey Patrick, Thanks for the awesome review! I'm glad Kathy has been such a tremendous help with your claims. We appreciate your long-term trust in us for your auto and home coverage. If you need anything else, we're here for you. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Kelly Douglass

August 15, 2024

5  out of  5
rating by Kelly Douglass
"I have always had wonderful customer service from Chris Dorris’ office no matter who I am speaking with about any matter I am need assistance. Karrie was extremely fast and helpful getting me an updated declaration page for my home owners policy."
We responded:
"Hey Kelly, Thanks for the awesome review! I'm glad you've had great experiences with our office. Karrie will be happy to know she could help you quickly with your updated declaration page. We're here for any future needs or questions you might have. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Freddie Tezak

August 15, 2024

5  out of  5
rating by Freddie Tezak
"Karrie has been amazing! Her assistance with all of my insurance needs has made my move much easier. Thank you, Karrie!"
We responded:
"Thanks, Freddie, for the awesome review! I'm glad Karrie could make your move easier by helping with your insurance needs. If you need anything else, we're here to help. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Rickwood Chevron

August 10, 2024

5  out of  5
rating by Rickwood Chevron
"Excellent customer service like always. Been with Chris for the last 20 years. Thank you Chris Dorris, State Farm Insurance for taking care of our Insurance Needs. 👍👍"
We responded:
"Hey Rickwood, Thanks a ton for the awesome review! We're so happy to have been able to take care of your insurance needs for the past 20 years. Your trust and loyalty mean a lot to us. If you ever need anything, just give us a shout! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Carolyn Hall

August 2, 2024

5  out of  5
rating by Carolyn Hall
"What an awesome experience we had with The office manager Joniqua!! I am a long time customer of State Farm … specifically the Chris Dorris office!! As a senior it is import that my agent is patient , kind, and informative!! I received everything I needed at my last visit with the best agent in Alabama Joniqua Mc Cluskey!!"
We responded:
"Hi Carolyn! Thanks so much for your wonderful review! I'm really happy to hear that Joniqua provided you with the patience, kindness, and information you needed. It's great to know that as a long-time customer, you had an awesome experience with our office. If you ever need anything else, we're always here to help! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Whitney Evans

August 2, 2024

5  out of  5
rating by Whitney Evans
"Joniqua Mccluskey is amazing, very knowledgeable and helpful. She takes her time with her clients and is empathetic with questions and concerns. We appreciate Chris Doris State Farm."
We responded:
"Hey Whitney! Thanks so much for your awesome review! We're really happy to hear that Joniqua was able to help you out and provide such great service. We appreciate your kind words and are always here for any questions or concerns you might have in the future. Thanks for choosing our office! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Lori Westhoven

August 2, 2024

5  out of  5
rating by Lori Westhoven
"Great agency very knowledgeable and always helpful"
We responded:
"Hi Lori! Thanks a bunch for the awesome review! I'm so glad you find our agency knowledgeable and helpful. We're always here for you! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Viva Hewett

July 29, 2024

5  out of  5
rating by Viva Hewett
"Chris was very attentive to my needs of lowering my car insurance rate. He was very professional and courteous giving me all the information I needed to make a smart decision of swapping insurance companies. If you need a great insurance agent that will help you save money, call Chris Dorris."
We responded:
"Hey Viva, Thanks a bunch for your awesome review! I'm really glad I could help you lower your car insurance rate and provide all the info you needed. If you ever need anything else or have more questions, feel free to reach out anytime! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Profile photo of Barry Bates (ShowcasePros)

Barry Bates (ShowcasePros)

July 22, 2024

5  out of  5
rating by Barry Bates (ShowcasePros)
"Ive worked with Chris Dorris and Kerrie Johnston for over 30 years. They have always been responsive and great to work with. Don't hesitate considering this office for your needs."
We responded:
"Hey Barry! Thanks a ton for your amazing review! I'm so glad to hear that you’ve had such a positive experience with Kerrie and me over the past 30 years. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Profile photo of Tranise Harris

Tranise Harris

July 16, 2024

5  out of  5
rating by Tranise Harris
"Very happy with the service i received. Her name was Sheri, and she provided the best customer service I’ve had in a while. I was shopping for auto insurance and walked away with much more than that for such an amazing price. Thank You."
We responded:
"Thank you for sharing your positive experience with Sheri! We're thrilled you found our auto insurance options to be amazing and at a great price. We're grateful for your kind words and look forward to assisting you with any future insurance needs. - Chris Dorris, State Farm Insurance Agent, Hoover, AL"
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Murad M

July 16, 2024

5  out of  5
rating by Murad M
"Shheri from the office is fantastic. She is very helpful and professional. She will work with you and provide best solutions for you auto home or any other insurance products that you need."
We responded:
"Thank you for recognizing Sheri's fantastic service! We are glad to hear that she provided you with helpful and professional assistance for your insurance needs. We are grateful for your positive feedback and look forward to assisting you with any future insurance needs you may have. Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Brandy Arellano

July 15, 2024

5  out of  5
rating by Brandy Arellano
"Chris Dorris State Farm Insurance has been amazing. Especially Lisa Davis, she has helped me every step of the way through my transition from another company. She is always so nice and informative and willing to do whatever is needed without hesitation. She always maintains constant communication and immediate response!"
We responded:
"Thank you, Brandy, for your kind words about Lisa! I'm delighted to hear that she provided you with informative and attentive service throughout your transition. Lisa is truly dedicated to ensuring our clients are well taken care of and informed every step of the way. We appreciate your feedback and are here for you whenever you need us! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
Profile photo of Clifta Burchfield

Clifta Burchfield

July 11, 2024

5  out of  5
rating by Clifta Burchfield
"I spoke with Harrison. He was very knowledgeable about insurance & very helpful. It was a pleasure doing business with him."
We responded:
"Thank you for sharing your positive experience with Harrison! I'm glad he was knowledgeable and helpful with your insurance needs. We appreciate your business and look forward to assisting you in the future. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Andrew Alexander

July 8, 2024

5  out of  5
rating by Andrew Alexander
"Chris and his agency are top notch. I've worked with him and Karrie for many years, and they've always been rate conscious, proactive to recommend policy changes which would prove helpful, and supportive of our family. I highly recommend them!"
We responded:
"Thank you, Andrew, for your continued trust in our office! I'm glad to hear that you find us rate-conscious, proactive, and supportive. We appreciate your recommendation and look forward to serving you and your family for many more years to come! Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Ferris Ritchey

July 8, 2024

5  out of  5
rating by Ferris Ritchey
"Very responsive to inquiries. Very nice folks. It is good to have personal service and not have to constantly rely on online services."
We responded:
"Thank you, Ferris, for your positive feedback! We are glad you appreciate our personal service and responsiveness. We are here to assist you with any insurance needs you may have in the future. Feel free to reach out anytime! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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KIM BEEBE

July 4, 2024

5  out of  5
rating by KIM BEEBE
"Great team! Karrie is always so helpful anytime I call. We have been with Chris Dorris’ office for over 20 years. 10/10"
We responded:
"Thank you for your loyalty and kind words, Kim! I'm glad to hear that Karrie has been consistently helpful whenever you reach out. We truly appreciate your trust in our office for over 20 years. We're here for you whenever you need us! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Laura Sign

June 26, 2024

5  out of  5
rating by Laura Sign
"They are always so nice, helpful, friendly and fast! From opening new policies to reviewing old ones to the unfortunate claim, they’ve always made everything easy and like we’ve got this handled."
We responded:
"Laura, we're thrilled to hear you found our team nice, helpful, friendly, and fast! We're pleased to have made your insurance experiences easy and handled. Thank you for recognizing our efforts - we're here for all your insurance needs! - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Morgan Bryant

June 19, 2024

5  out of  5
rating by Morgan Bryant
"Karrie Johnston helped me very well. Very fast and very eager!!"
We responded:
"Morgan, I'm pleased to hear that Karrie provided you with fast and eager assistance! We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future. Chris Dorris - State Farm Insurance Agent, Hoover, AL"