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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Barry Anderson

June 2, 2023

5  out of  5 rating by Barry Anderson
"I have had nothing but a great experience with both Chris and his staff. They always go the extra mile and their response time to requests is amazing! I cannot recommend them highly enough!"

Andrea Bishop

May 27, 2023

5  out of  5 rating by Andrea Bishop
"I have using these people for my insurance for YEARS and I love them!! They always have my best interest in mind and are so helpful when I have concerns. My car was recently totaled out and I went through the persons insurance that hit me; I thought I was getting a raw deal so I called my insurance and they gave me all the information I needed and let me know that I was getting a fair (what the state deemed fair) deal and even though my feelings were hurt by the amount I was getting back it put my mind at ease about the whole thing. I recommend them for sure."

Wallace Moorehand

May 17, 2023

5  out of  5 rating by Wallace Moorehand
"Chris Dorris and his staff are the most competent and friendly insurance team you will ever find! They genuinely care about you as an individual and their suggestions are outstanding! You won’t go wrong with them! I strongly recommend them even if their premiums are slightly higher they are worth it!"

Desiree Perkins

May 16, 2023

5  out of  5 rating by Desiree Perkins
"This has been by far my favorite company to do insurance with! Chris has answered my emails speedily and when he wasn’t in a position to respond effectively, he got another team member to reach out which they did almost immediately. Tammy & Joniqua have been a huge help in my journey with State Farm & their customer service is top tier. They are kind, diligent, patient & you can tell they care about their customers. I love doing business here - would highly recommend!"

Perry Shuttlesworth

April 10, 2023

5  out of  5 rating by Perry Shuttlesworth
"Chris and his staff have been working with me on insurance and financial products for many, many years. They are fantastic---very knowledgeable and always responsive. Wouldn't use anyone else."

Henderson Cunningham

February 11, 2023

5  out of  5 rating by Henderson Cunningham
"My family has been with Chris Dorris State Farm for over 10 years. His office manager, Joniqua, always resolves any issues we have had immediately. I highly recommend Chris Dorris State Farm if you are shopping for insurance in Birmingham."

Mike Dunkin

February 6, 2023

5  out of  5 rating by Mike Dunkin
"Excellent Service and Great Customer Service. These ladies are the BEST!. Great service, excellent value. Highly recommended."

Justin Thompson

January 26, 2023

5  out of  5 rating by Justin Thompson
"Joniqua has been very helpful and quick in getting us everything we need. Highly recommend her!"

Claudia Daniel

January 24, 2023

5  out of  5 rating by Claudia Daniel
"Love this agency! Joniqua McClusky quoted my home and auto quickly and answered all my questions. Took the auto immediately with a considerable savings over my current carrier (same coverage and then some) and will take the Homeowners at renewal time in a couple of months. No fees for installment payments as my other was hitting me for $4 per payment. All in all...excellent service and product!"

Savanna Braselton

January 24, 2023

5  out of  5 rating by Savanna Braselton
"I will always recommend anyone I know to go with State Farm especially the Chris Dorris agency Karrie Johnston is just amazing and always helps me when I need help and turns out I need her a lot more than I thought I would! She handles everything with such ease and I know I don't ever have to worry about anything!"

Clark Webb

January 12, 2023

5  out of  5 rating by Clark Webb
"I just changed my insurance to Chris Dorris State Farm. I have know Lisa Davis for many years and she got me to let her quote my business and saved me hundreds of dollars per year. Very happy with Chis and his team they are helpful, quick to respond and really pleasant to work with ! C Webb"

James Arcara

January 12, 2023

5  out of  5 rating by James Arcara
"Chris Dorris Agency Rocks! Our family is a long-time customer and very happy with their service. I would highly recommend this agency for all your insurance policies. Shout out to Karrie Johnson!"


December 19, 2022

5  out of  5 rating by bethballen
"I first met Chris Dorris my Freshman year in High School in 1979. Ever since then, Chris has remained a true and trusted friend. I'm proud to say that I use only The Chris Dorris State Farm Agency for all of my family's auto, homeowners, umbrella liability and property & casualty insurance. Chris has proven to be there for my family and me every time something has gone wrong. Chris and his outstanding team have delivered for us one hundred percent of the time. I would recommend Chris Dorris to anyone who is serious about getting the most value out of their insurance. From so many years of experience, I can safely say that the Chris Dorris State Farm Agency is the obvious choice."

Charles Allen

December 14, 2022

5  out of  5 rating by Charles Allen
"With regards to insurance, it's all only as good as your agent. I've known Chris Dorris for over 40 years. Chris is also the only auto, homeowners, personal umbrella liability and property and casualty insurance agent with which my family and I will ever work. All too many people are so penny wise and pound foolish. When it comes to your automobiles, home(s) and property, what matters most is which agent can and will 'be there for you' in maximizing your return on investment from insurance coverage. Chris has 'delivered' for my family and me every single time anything has gone wrong. And, mark my word - it 'will' at some point for all of us! The Chris Dorris State Farm Agency has delivered in spades every single time unfortunate events have occurred for my family and me. Moreover, Chris has consistently displayed a character beyond reproach 100% of the time since I met him over 40 years ago. I strongly recommend the Chris Dorris State Farm Agency to everyone who's seeking a 'trusted partner' and maximum return on investment from auto, homeowners, personal umbrella liability and property coverage. Charles Allen"

Christine Ericson

September 19, 2022

5  out of  5 rating by Christine Ericson
"My agent, Karrie, is phenomenal! She is highly responsive and always looks out for our best interests. And she has a very pleasant demeanor. It is always a pleasure to work with her."

Clay Wheeler

August 18, 2022

5  out of  5 rating by Clay Wheeler
"Always receive prompt service. Karie has been very responsive and helpful during some recent changes."

Debrah Morton

August 16, 2022

5  out of  5 rating by Debrah Morton
"Best customer service I have ever received and experienced! These people really care about you ❤"

Currie DeMarco

August 13, 2022

5  out of  5 rating by Currie DeMarco
"After not knowing exactly how to handle a situation, you were open, kind and extremely helpful in explaining everything to me! Thank you for your time and patience!!!"

Carole Voran

July 28, 2022

5  out of  5 rating by Carole Voran
"Chris Dorris Agency is beyond 5 stars! They always go above and beyond, and such lightning fast service. They exceed my expectations on every interaction. Thanks to you all!!"

Maggie Lucas

March 24, 2022

5  out of  5 rating by Maggie Lucas
"Working with Kathy was a breath of fresh air! She was so responsive and helpful. It's so nice to talk to a real person on the phone instead of a robot. She made my task a piece of cake. Thank you so much to Kathy for working hard for your customers!"

Margaret Parrish

March 8, 2022

5  out of  5 rating by Margaret Parrish
"The receptionist, Connie, is always very friendly and helpful. She makes my day!"

Judy Berneske

February 28, 2022

5  out of  5 rating by Judy Berneske
"Sheryl Rigdon is great to answer questions! She's knowledgeable, personable and always helpful."

John Hansen

February 24, 2022

5  out of  5 rating by John Hansen
"Great customer service - Joniqua is extremely responsive and very easy to work with. Highly recommend for anyone considering."

Myke Chadwick

February 23, 2022

5  out of  5 rating by Myke Chadwick
"Even with Joniqua‘s hands full, she’s caring, considerate, helpful, knowledgeable and a honest insurance agent. I’m glad I ended up with her ~ you’re in good hands and you don’t need to ask for the Patrick Mahomes rate lol. I definitely recommend Joniqua McCluskey : ) 👍🏼👍🏼"

Martia Lewis

February 18, 2022

5  out of  5 rating by Martia Lewis
"I have just became a customer with State Farm due to the failure of my last car insurance. State Farm has been wonderful to me since joining, I have received nothing exceptional service from their team. They was there immediately to put me in a rental after my car was stolen, everyone from the secretary to the claim representatives are wonderful especially Ms. Sheryl Rigdon she is a awesome person and she expedited claims as soon a possible, communication is very transparent and they work is always neat organized. Thank you all for taking care of me and my family and also being so welcoming to joining your agency’s. Thank you Lewis family 🙌"