State Farm® Insurance Agent Chris Dorris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Welborn
February 3, 2026
5
out of
5
rating by Michael Welborn
"Very Customer Focused...especially, KARRIE!"
We responded:
"Thank you, Michael! I'm happy to hear that you found our team, especially Karrie, to be customer-focused. We appreciate your feedback and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Jasmine Stone
January 25, 2026
5
out of
5
rating by Jasmine Stone
"Tyler Jones is the best insurance agent I’ve ever dealt with, I highly recommend him and this agency"
We responded:
"Thank you, Jasmine! I'm happy to hear that Tyler provided you with such excellent service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Marilyn Bochnak
January 20, 2026
5
out of
5
rating by Marilyn Bochnak
"Kathy and Cheryl go out of their way to be helpful when it comes to claims related to a car accident. They’re great!"
We responded:
"Thank you, Marilyn! I'm happy to hear that Kathy and Cheryl were able to assist you. We appreciate your kind words and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Brookes Weinstein
January 12, 2026
5
out of
5
rating by Brookes Weinstein
"I can’t say enough good things about Karrie Johnston in Chris Dorris' office. What started as a simple issue turned into a complicated months-long process, and she stayed on it every step of the way without ever dropping the ball. She was persistent, knowledgeable, and incredibly thorough, even when the situation became frustrating and time-consuming. What really stood out was the customer service — always friendly, responsive, and genuinely invested in getting the right outcome for me, not just the easy one. She went well above and beyond what I would ever expect, and I never once felt like I was being rushed or brushed off. If you’re looking for someone who truly advocates for their clients and follows through until the problem is fully resolved, this is the agent you want. Highly recommended."
We responded:
"Thank you, Brookes, for sharing such a detailed and positive review! I'm delighted to hear about your experience with Karrie. Her dedication and commitment to providing exceptional service are truly commendable. It's wonderful to know she made a significant impact during a challenging situation. If you ever need further assistance, feel free to reach out. We’re here to help!"
Carter Thompson
January 7, 2026
5
out of
5
rating by Carter Thompson
"Customer service is top of the line great people to do business with."
We responded:
"Thank you, Carter! I'm happy you had a great experience with our team. We strive to provide top-notch service, and your feedback means a lot to us. If you ever need assistance, feel free to reach out!"
Linda Smoke
January 6, 2026
5
out of
5
rating by Linda Smoke
"I have been a State Farm customer for a few years now and the team that handles my needs are always so pleasant. Customer service is a huge part of any transaction and Ms Lisa’s pleasantries are always a calm in chaos when I call. Thank you all for being the best part of insurance."
We responded:
"Hey, Linda! We appreciate you being with us for the past few years and for sharing your experience. Lisa and the team are glad they can make things easier when you reach out, and it means a lot to hear that her calm and care stand out during those moments. Thank you for taking the time to leave such a thoughtful review."
Paula Guyton
December 30, 2025
5
out of
5
rating by Paula Guyton
"They are always efficient and helpful! Great group of people!!"
We responded:
"Thank you, Paula! I'm glad to hear that you find our team efficient and helpful. We appreciate your kind words about our group. If there's anything else we can assist you with, just let us know!"
Georgia Boone
December 19, 2025
5
out of
5
rating by Georgia Boone
"State Farm, and in particular, this agent (Chris Dorris) and his staff are a pleasure to work with! They are prompt, professional, friendly, and competent. If you understand little about the insurance industry, don't worry - these folks are knowledgeable and don't make you feel ignorant when you ask questions or need help. I highly recommend Chris Dorris' State Farm office for all of your insurance needs!"
We responded:
"Thank you, Georgia! I'm happy to know that you find our team prompt, professional, and friendly. We strive to make insurance understandable and accessible for everyone. If you ever have more questions or need assistance, feel free to reach out. Thanks for recommending us!"
Kim Edmonson l
December 18, 2025
5
out of
5
rating by Kim Edmonson l
"The best group of agents ever! Im always treated with kindness and they are super helpful. I highly recommend."
We responded:
"Thank you, Kim! I'm happy to know that you find our team kind and helpful. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Andy
December 17, 2025
5
out of
5
rating by Andy
"Used State Farm FOREVER! GREAT service, fair price."
We responded:
"Thank you, Andy! I'm happy to know you've been with State Farm for so long and appreciate the service and pricing. If you ever need anything, feel free to reach out!"
Dele G
December 17, 2025
5
out of
5
rating by Dele G
"They have been helpful, transparent, and all around wonderful my entire experience. Truly a good neighbour!"
We responded:
"Thank you, Dele! I'm happy to hear that you found our team helpful and transparent throughout your experience. Being a good neighbor is what we strive for every day. If you ever need anything else, feel free to reach out!"
Brittany Holcomb
November 24, 2025
5
out of
5
rating by Brittany Holcomb
"Always love working with Tyler! He is always so helpful and friendly"
We responded:
"Thank you, Brittany! I'm happy to hear that Tyler has been helpful and friendly during your interactions. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Pam Koehler
November 11, 2025
5
out of
5
rating by Pam Koehler
"I have been a client of Chris Dorris State Farm Insurance Agency for over 31 years. I have also been referring my clients to this agency for the past 24 years when they need to insure their homes. Chris and his entire staff are professional, knowledgeable and always a pleasure to work with. I highly recommend them!"
We responded:
"Thank you, Pam, for your incredible loyalty and trust over the years! I'm so happy to hear that you find our team professional and knowledgeable. Your recommendations mean a lot to us. Let us know if there's anything else we can do for you!"
Laura Lankford
November 4, 2025
5
out of
5
rating by Laura Lankford
"Joniqua was a joy to work with! She was very knowledgeable and helped me figure out exactly what I needed. And it’s so comforting to know they are just a phone call away if I need them."
We responded:
"Laura, thank you for your wonderful feedback! I'm happy to hear that Joniqua provided you with the knowledgeable assistance you needed. It's great to know you feel comforted by our availability. Let us know if there's anything else we can do for you!"
Steve Mott
October 27, 2025
5
out of
5
rating by Steve Mott
"Chris has a great staff! It’s all about great customer service and they do a wonderful job. If you are looking for an insurance professional that will take a personal interest in you, contact Chris Dorris."
We responded:
"Thank you, Steve! I'm happy to hear that you appreciate the dedication of our team to providing excellent customer service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Charity Hill
October 22, 2025
5
out of
5
rating by Charity Hill
"I feel like I have gained a new friend. Lisa worked with me to save me $168 per month on my cars and $800 a year on my homeowners insurance."
We responded:
"Thank you, Charity! I'm so glad to hear about your positive experience with Lisa. It's wonderful that she was able to help you save on your insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Zay Caldwell
October 22, 2025
5
out of
5
rating by Zay Caldwell
"Kayla and Joniqua were super helpful in guiding me toward the perfect life insurance policy! I really appreciate their assistance and expertise."
We responded:
"Thank you, Zay! I'm happy to hear that Kayla and Joniqua were able to assist you in finding the right insurance policy. Their expertise is truly valued in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Temptechs air Hvac
October 16, 2025
5
out of
5
rating by Temptechs air Hvac
"I recently worked with Lisa S. Davis, Sales Specialist at State Farm (Chris Dorris Agency), to insure my properties in Montgomery, AL. After trying with a couple of other agents, I was fortunate to find Lisa. She was extremely helpful, professional, patient, and thorough throughout the process. She took the time to answer all my questions, explained the details clearly, and made the entire experience stress-free. Not only did she provide excellent customer service, but she also helped me secure coverage at a great price. I truly appreciate her dedication and the way she made me feel like a valued customer. I highly recommend Lisa to anyone looking for auto, home, or financial services insurance with State Farm. She’s a pleasure to work with!"
We responded:
"Thank you for sharing your experience! I'm delighted to hear that Lisa provided such exceptional service and made the process smooth for you. It's wonderful to know she helped you find the right coverage at a great price. We truly value your recommendation and are here to assist with any other insurance needs. Let us know if there's anything else we can do for you!"
Wallace Moorehand
October 13, 2025
5
out of
5
rating by Wallace Moorehand
"Chris Dorris and his staff are the most competent and friendly insurance team you will ever find! They genuinely care about you as an individual and their suggestions are outstanding! You won’t go wrong with them! I strongly recommend them even if their premiums are slightly higher they are worth it!"
We responded:
"We love seeing reviews like this, Wallace! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Pat Char
October 10, 2025
5
out of
5
rating by Pat Char
"They were extremely helpful in obtaining insurance for a rental property - prompt, efficient and very professional."
We responded:
"Thank you, Pat! I'm happy to know that our team was able to assist you efficiently and professionally with your insurance. We appreciate your feedback and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
Melissa Tolbert
October 10, 2025
5
out of
5
rating by Melissa Tolbert
"Very helpful with our cars and home and cheaper she is very nice lady"
We responded:
"Melissa, thank you for your wonderful feedback! I'm happy to know you found our services helpful and affordable for your policies. It's great to hear you had a positive experience with our team. Let us know if there's anything else we can assist you with!"
Brittany Goodman
October 10, 2025
5
out of
5
rating by Brittany Goodman
"Great Experience! Tyler was awesome!"
We responded:
"Thank you, Brittany! I'm happy to hear you had a great experience with Tyler. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. Let us know if there's anything else we can assist you with!"
Marvin Harrell
October 7, 2025
5
out of
5
rating by Marvin Harrell
"The Chris Dorris Agency, I am writing to express my sincere satisfaction with your teams exceptional service. From the moment I arrived, your receptionist ensured I was comfortable and addressed all of my questions. My agent, Joniqua, was incredibly thorough when transferring my contract from another company. She managed to save me nearly $4,000.00 annually on my homeowner's insurance while maintaining the same level of coverage. Her clear explanation of how she achieved these savings was greatly appreciated."
We responded:
"Marvin, thank you for sharing your positive experience! I'm happy to hear that our team, especially Joniqua, provided you with exceptional service and significant savings on your insurance. We strive to make every visit comfortable and informative. If you have any more questions or need assistance, feel free to reach out anytime!"
shannon hammons
September 30, 2025
5
out of
5
rating by shannon hammons
"Someone with no insurance hit my daughter. Called Kathy at Chris Dorris office and she helped us navigate the claim quickly. We got an estimate and had everything settled within 24 hours. Couldn't have had a better experience."
We responded:
"Thank you, Shannon! I'm happy to hear that Kathy was able to assist you and your daughter so efficiently. Our team is committed to providing quick and effective support in situations like these. If you need any more help, feel free to reach out!"
Lindsay Spivey
September 24, 2025
5
out of
5
rating by Lindsay Spivey
"Jacob did a FANTASTIC job answering all my questions, got me a great insurance plan at the best cost with better coverage - 10000/10, absolutely recommend this branch!"
We responded:
"Thank you, Lindsay! I'm happy to hear that Jacob was able to assist you so effectively and find a plan that suits your needs. Your recommendation means a lot to us! If you have any more questions or need further assistance, feel free to reach out anytime."