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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bob Hall

November 1, 2023

5  out of  5 rating by Bob Hall
"Thank you Tammy Vines for deciphering, correcting and explaining my insurance bill. Today, you rate a five star review."

mary weller

October 19, 2023

5  out of  5 rating by mary weller
"Chris Dorris and his staff always go above and beyond to assist when I have an insurance or claim question. Everyone in his office is extremely helpful and professional!"

Steve McClinton

October 4, 2023

5  out of  5 rating by Steve McClinton
"Chris and his team are outstanding! Genuine customer service and folks who care about their clients!"

Tony Alaraj

September 20, 2023

5  out of  5 rating by Tony Alaraj
"I had a fantastic experience with State Farm Agent Karrie. She is incredibly fast and professional, and it's clear that she truly knows what she's talking about. I felt confident in her expertise and appreciated the efficient service. Highly recommended!"

Kristen DeJohn

September 7, 2023

5  out of  5 rating by Kristen DeJohn
"Very professional and informative. I had no idea what I needed or what would help me and he assisted me and made sure I felt comfortable with my decisions . Highly recommend Chris and his staff !!"

T Will

August 29, 2023

5  out of  5 rating by T Will
"Could not have picked a better place to inquire about insurance. This team is amazing, very attentive and knowledgeable. I felt so comfortable obtaining the info needed. Chris Dorris has built a great environment and ease of purchasing insurance at this Hoover location. Thank you!!"

Trice B

August 2, 2023

5  out of  5 rating by Trice B
"My family has utilize Chris Dorris State Farm Insurance agency in Hoover, Alabama for over 25 years for all our insurance needs such as auto, life, rental, and more. Chris Dorris’ agency provides exceptional and upmost care to their policyholders.Lisa Davis (Sales Specialist) has always assisted me in such a gracing and professional manner."

Rex Murphy

July 19, 2023

5  out of  5 rating by Rex Murphy
"Always responsive, effective and affordable; cannot ask for any more from an insurance agency :)"

Andrew Chun

July 13, 2023

5  out of  5 rating by Andrew Chun
"Wonderful agents willing to help you in Hoover. Would recommend"


June 19, 2023

4  out of  5 rating by EatDrink&BePerrys
"Been with them several years and is an easy partnership"

Jim Floyd

June 9, 2023

5  out of  5 rating by Jim Floyd
"I've been a State Farm customer for 42 years. I've been with Chris and his staff for the last 10 years. They've always been very friendly and quick on all requests. Lisa Davis is my primary contact and she is amazing. Both my sons also use Chris and Lisa. Very highly recommended."


June 8, 2023

1  out of  5 rating by LIN SIMON
"This office is not as what it was when I dealt with them 8 years ago! The staffs in this offce always attempt to hard sell us their products, and turned out to be a HAUNTING OFFICE, just to send me Auto Renewal notice which we don;t want to renew with their policy any more! They overcharged me, and calimed to refund, but never refund; on the contrary, this agent made Auto Renewal decision without my consent!? Terrible! Get away, or you got swindled!!"

Barry Anderson

June 2, 2023

5  out of  5 rating by Barry Anderson
"I have had nothing but a great experience with both Chris and his staff. They always go the extra mile and their response time to requests is amazing! I cannot recommend them highly enough!"

Andrea Bishop

May 27, 2023

5  out of  5 rating by Andrea Bishop
"I have using these people for my insurance for YEARS and I love them!! They always have my best interest in mind and are so helpful when I have concerns. My car was recently totaled out and I went through the persons insurance that hit me; I thought I was getting a raw deal so I called my insurance and they gave me all the information I needed and let me know that I was getting a fair (what the state deemed fair) deal and even though my feelings were hurt by the amount I was getting back it put my mind at ease about the whole thing. I recommend them for sure."

Wallace Moorehand

May 17, 2023

5  out of  5 rating by Wallace Moorehand
"Chris Dorris and his staff are the most competent and friendly insurance team you will ever find! They genuinely care about you as an individual and their suggestions are outstanding! You won’t go wrong with them! I strongly recommend them even if their premiums are slightly higher they are worth it!"

Desiree Perkins

May 16, 2023

5  out of  5 rating by Desiree Perkins
"This has been by far my favorite company to do insurance with! Chris has answered my emails speedily and when he wasn’t in a position to respond effectively, he got another team member to reach out which they did almost immediately. Tammy & Joniqua have been a huge help in my journey with State Farm & their customer service is top tier. They are kind, diligent, patient & you can tell they care about their customers. I love doing business here - would highly recommend!"

Perry Shuttlesworth

April 10, 2023

5  out of  5 rating by Perry Shuttlesworth
"Chris and his staff have been working with me on insurance and financial products for many, many years. They are fantastic---very knowledgeable and always responsive. Wouldn't use anyone else."

Henderson Cunningham

February 11, 2023

5  out of  5 rating by Henderson Cunningham
"My family has been with Chris Dorris State Farm for over 10 years. His office manager, Joniqua, always resolves any issues we have had immediately. I highly recommend Chris Dorris State Farm if you are shopping for insurance in Birmingham."

Mike Dunkin

February 6, 2023

5  out of  5 rating by Mike Dunkin
"Excellent Service and Great Customer Service. These ladies are the BEST!. Great service, excellent value. Highly recommended."

Justin Thompson

January 26, 2023

5  out of  5 rating by Justin Thompson
"Joniqua has been very helpful and quick in getting us everything we need. Highly recommend her!"

Claudia Daniel

January 24, 2023

5  out of  5 rating by Claudia Daniel
"Love this agency! Joniqua McClusky quoted my home and auto quickly and answered all my questions. Took the auto immediately with a considerable savings over my current carrier (same coverage and then some) and will take the Homeowners at renewal time in a couple of months. No fees for installment payments as my other was hitting me for $4 per payment. All in all...excellent service and product!"

Savanna Braselton

January 24, 2023

5  out of  5 rating by Savanna Braselton
"I will always recommend anyone I know to go with State Farm especially the Chris Dorris agency Karrie Johnston is just amazing and always helps me when I need help and turns out I need her a lot more than I thought I would! She handles everything with such ease and I know I don't ever have to worry about anything!"

Clark Webb

January 12, 2023

5  out of  5 rating by Clark Webb
"I just changed my insurance to Chris Dorris State Farm. I have know Lisa Davis for many years and she got me to let her quote my business and saved me hundreds of dollars per year. Very happy with Chis and his team they are helpful, quick to respond and really pleasant to work with ! C Webb"

James Arcara

January 12, 2023

5  out of  5 rating by James Arcara
"Chris Dorris Agency Rocks! Our family is a long-time customer and very happy with their service. I would highly recommend this agency for all your insurance policies. Shout out to Karrie Johnson!"


December 19, 2022

5  out of  5 rating by bethballen
"I first met Chris Dorris my Freshman year in High School in 1979. Ever since then, Chris has remained a true and trusted friend. I'm proud to say that I use only The Chris Dorris State Farm Agency for all of my family's auto, homeowners, umbrella liability and property & casualty insurance. Chris has proven to be there for my family and me every time something has gone wrong. Chris and his outstanding team have delivered for us one hundred percent of the time. I would recommend Chris Dorris to anyone who is serious about getting the most value out of their insurance. From so many years of experience, I can safely say that the Chris Dorris State Farm Agency is the obvious choice."